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This company exceeded our expectations from start to finish. We definitely chose the right company to solve our uneven floor issues. Other companies wanted to upsell us on other products before they would take care of our sloping joists.
Always polite and professional.
The friendliest and most helpful office staff I have had the pleasure of interacting with from the initial phone call to setting up appointments for sales, appointments, and what to expect the day off the crews arrival. The structural engineer that came out the week before the project was great.
Dan Nava was on time and very thorough in diagnosing the cause of our concern with an uneven and sloping kitchen floor. He did not pressure us to add on any additional work that was suggested. He was very clear on pricing and gave us a written estimate during our meeting. He followed up and helped set the appointment. He always answered our calls or texts in a timely manner. His experience and knowledge is impressive.
Bobby, the crew foreman, let us know when he and his crew would be at our home and what they would accomplish that visit. They were on time and completed the work as stated. His communication skills are excellent and he patiently and politely answered all of our questions. The work was done two days before our set appointment! His crew members, Malique and Jamar were great. They all worked so hard and in a crawlspace on a hot day. They are the nicest young men and we are very pleased with their workmanship. Our kitchen floor looks great and we have peace of mind. I'm sure Regional is very proud and happy they are representing the company so well.
Bobby, Malique, and Jamar cleaned everything up. We didn't need to do a thing after they left.