SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Regional Foundation & Crawl Space Repair, you may receive messages related to the following:

Appointment reminders (Example):

“Hello, this is a friendly reminder of your upcoming appointment with [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

OR: “This is Regional Foundation & Crawl Space Repair. Your Design Specialist is on their way, so we just wanted to check in with you to make sure someone would be there to meet us when they arrive. You can reply to this text, contact our office at 919-851-4500 or email at [email protected]. Reply HELP for help, STOP to opt-out of SMS messaging from Regional Foundation & Crawl Space Repair. Msg & data rates may apply.”

Follow-up messages (Example):

“This is Regional Foundation & Crawl Space Repair. We had a cancellation on our schedule this morning, so I wanted to see if you would like to move your appt up to today. You can reply to this text or contact our office at 919-851-4500. Reply HELP for help, STOP to opt-out of SMS messaging from Regional Foundation & Crawl Space Repair. Msg & data rates may apply.”

OR: “We were unable to reach you by phone or leave you a voicemail. Please give us a call at your earliest convenience. You can reply to this text, contact our office at 919-851-4500 or email at [email protected]. Reply HELP for help, STOP to opt-out of SMS messaging from Regional Foundation & Crawl Space Repair. Msg & data rates may apply.”

Billing inquiries

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your appointments, billing or account status. Exceptions may be made regarding SMS messaging frequency only if SMS messaging is your preferred and requested form of communication from Regional Foundation & Crawl Space Repair.

Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

Opt-In Method

You may opt-in to receive SMS messages from Regional Foundation & Crawl Space Repair in the following ways:

• Verbally, during a conversation
• By submitting an online or website form
• By filling out a paper form
• By email or SMS message to Regional Foundation & Crawl Space Repair

Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly by phone or email to request removal from our messaging list.

Help

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us by calling our office at (919) 851-4500.

Additional Options

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

Standard Messaging Disclosures

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our [Privacy Policy] and [Terms and Conditions] pages.
• Message frequency may vary.